CSR - Customer Service Representative Community, Social Services & Nonprofit - Edmond, OK at Geebo

CSR - Customer Service Representative

A&T Mechanical A&T Mechanical Edmond, OK Edmond, OK Full-time Full-time $18.
63 - $22.
43 an hour $18.
63 - $22.
43 an hour 7 days ago 7 days ago 7 days ago We Are Hiring Are you a customer service expert that wants to work for a thriving company.
Where you can grow, be recognized, and be rewarded for your work? Stop working a job you hate.
Work with friends in a fun environment that rewards you for hard work and provides a life long career
Summary:
Today is awesome! You showed up for work, had a quick team meeting, and then sat down at your desk.
The calls started coming in from people who needed your help.
You answered calls, listened to those customers tell you what they need, and you relied on your expertise to guide them.
When you encountered questions you couldn't answer, there was a friendly Team Leader close at hand who not only gave you the answer but provided on-the-spot training so you would always know how to handle these questions in the future.
When the incoming calls slow down, you turn your attention to follow-up calls you conduct with customers to help them.
You end your day knowing that you helped a lot of customers and played an integral part of the Sample team.
You're already looking forward to tomorrow! Duties:
- Respond to customer inquiries and provide information about products and services - Handle and resolve customer complaints in a professional and timely manner - Process orders, forms, applications, and requests - Maintain accurate customer records and update information as needed - Collaborate with other departments to ensure customer satisfaction - Follow communication procedures, guidelines, and policies - Provide excellent customer service through active listening and problem-solving Skills:
- Excellent verbal and written communication skills - Strong interpersonal skills with the ability to build rapport with customers - Ability to handle difficult or irate customers with professionalism and empathy - Strong problem-solving skills to address customer concerns effectively - Proficient in using computer systems and software applications - Ability to multitask and prioritize tasks in a fast-paced environment - Attention to detail and accuracy in data entry and record keeping We offer competitive pay, comprehensive training, and opportunities for career growth.
Join our team of dedicated customer service professionals who are committed to providing exceptional service to our valued customers.
To apply, please submit your resume or come to our office 14900 Santa Fe Crossing Edmond , ok 73013 Job Type:
Full-time Pay:
$18.
63 - $22.
43 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
8 hour shift Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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